Guru Labs, LLC ("Guru Labs," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
Information you provide. When you register for a class, request information, submit a contact form, or apply to our partner program, we collect the information you enter — such as your name, email address, phone number, organization, and billing details.
Payment information. Credit card and bank account details are collected and processed directly by our payment processor. We do not store your full card or account numbers on our systems.
Courseware downloads. When you download training materials, we record the download for delivery tracking and to prevent unauthorized access.
Technical information. Like most websites, our servers automatically log standard technical information such as your IP address and browser type when you visit our site. We use this for security, troubleshooting, and basic analytics.
How We Use Your Information
- To process class registrations and deliver training materials
- To send invoices and process payments
- To respond to inquiries and support requests
- To prevent fraud and protect our systems
- To improve our website and services
We do not sell or rent your personal information. We share information with service providers only as necessary to operate our business (for example, payment processing and website security).
Cookies
We use cookies for essential website functionality — keeping you logged in and protecting form submissions. We may also use analytics to understand how visitors use our site. We do not use cookies for advertising or cross-site tracking.
Data Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and secure handling of payment data. No system is perfectly secure, but we take reasonable steps to protect the information entrusted to us.
Data Retention
We keep registration and transaction records for as long as necessary for business and legal purposes (such as tax and accounting requirements). Contact form submissions and inquiries are retained for up to two years. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal obligations
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at the address below.
International Users
Guru Labs is based in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.
Children
Our services are not directed at children under 16, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Material changes will be noted by updating the date at the top of this page.
Contact
If you have questions about this policy or wish to exercise your privacy rights:
Guru Labs, LLC
Email: [email protected]